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phone

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We are ready to answer any questions you may have.

Click to call 0493 473 704
place

Find us

Feel free to drop by for a visit, we would love to see you.

16 Lothian Street
North Melbourne, Victoria 3051

Frequently asked questions

Can I reschedule a class?

All class rescheduling requests must be made in writing via email.  Upon email request, the following rescheduling fee will apply if the rescheduling request notice period is:  
Greater than 48 hours: Free – No rescheduling fee applies
Between 48 to 24 hours prior to the date of the class: $50 administration fee
Less than 24 hours prior to the class:  $80 administration fee

All administration fees must be paid prior to any rescheduling confirmation

How do I know if the course is right for me?

Each Course has a Prerequisite, please consider if you meet these requirements before booking. Most of our classes require no prior experience. We pride ourselves in providing a patient and fun learning environment.

This way, you enjoy yourself, while retaining the knowledge learnt.
This is essential for long term growth.

What is the cancellation policy?

If you wish to cancel your enrolment prior to commencement, a $20 administration fee will apply.  Fees will not be refunded for cancellations within 48 hours of the class commencement. All request to cancel or change enrolment must be made in writing

We reserve the right to cancel a Class. If a particular Class does not reach a minimum number of 2 students (which is rare), we will notify Students at least 24 hours prior to commencement and a choice of a full refund or a reschedule will be given. We will always accommodate our students in the best way possible to ensure the learning experience is achieved.

If I refer a friend, will there be any rewards for me?

We are currently working on a referral discount. Please let us know if you have friends, or a workplace that would like to have this course as part of their growth initiative.

What happens after I finish the course?

One you have completed the course with our professional barista, you will receive a personalised digital/ printed Certificate of Completion. We are environmentally conscious when printing out our certificates. We ask you your preference once the class has been purchased.